However, it may also have. Region Only) 4855 Goods or Services Not Provided. 11. The Clover® trademark and logo are owned by Clover® Network, Inc. 5. The reason for this is that each AFD is a complex machine with a built-in card terminal. Discover Chargeback Reason Codes Explained. Other Fraud—Card Present Environment. The shorthand description is “EMV Liability Shift Non-Counterfeit Fraud. EMV® is a registered trademark in the U. An acquiring bank or acquirer is the merchant's bank. Despite that fact, AFD operators — those using merchant category code 5542 (automated fuel dispensers) or 5541 (service station) — were exempted from EMV liability rules for several years. 5: Visa Fraud Monitoring Program:What is Visa Reason Code 11. 10. But in reality, chargeback reason codes aren’t always as insightful as they appear to be. 3: Other Fraud — Card Present Environment: 10. 4808 Authorization-Related Chargeback. 10. , August 17, 2016 –Issuers, acquirers and merchants looking to fully understand new types of EMV-related chargeback reason codes that have been established for both counterfeit and lost/stolen fraud can get answers to their questions. Since the chargeback process can be costly and time consuming, merchants should consider it an important priority. Overall, dCVV2 is a great new innovation in card-not-present fraud management. More reason code information is available on the American Express and MasterCard chargeback reason codes pages. 1 EMV Liability Shift 10. Discover is a credit. J. The reason is fairly simple to understand: fraud is a booming business. transactions with a CPD before 1 October 2017. This code applies when a cardholder claims a charge was unauthorized, and the issuer determined that ALL of the following conditions were met: The transaction took place in a card-present environment. With that said, you still need to understand the reason codes with any chargebacks from Amex. 4807 Warning Bulletin File. 1: EMV Liability Shift Counterfeit Fraud: The cardholder is claiming that they did not authorise or participate in a transaction that you processed. Excessive – allows 1,000 chargebacks and a 1. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. The EMV Liability Shift and Chargebacks. Chargeback Reason Codes List for Mastercard Chargeback Code Chargeback Reason 4801 Requested Transaction Data Not Received 4802 Requested / Required Information Illegible or Missing 4807 Warning Bulletin File 4808 Requested / Required Authorisation Not Obtained 4812. Preventing Chargebacks under Reason Code 10. 10 Chargeback Maximum per Account in a 120-Day Period Effective for chargebacks processed on or after 15 October 2016 through 13 April 2018: Visa will block Reason Code 62 and Interlink Reason Code 2462 chargebacks over 10 per account in. A02 – No Valid Authorization. American Express Chargeback Codes (2023) American Express functions as a card network and an issuing bank. Disputing Reason Code 10. 1 - EMV Liability Shift Counterfeit Fraud Chargeback Reason Codes / Visa / 10. 103. In connection with the migration to EMV in the U. The most comprehensive guide to chargeback reason codes. 17, 2016 -- Issuers, acquirers and merchants looking to fully understand new types of EMV-related chargeback reason codes that have been established for both counterfeit and lost/stolen fraud can get answers to their questions at a U. If using any other currency than this, it should be equivalent to the specified amount. 4860 Credit Not Processed. Examples of compelling evidence that you may submit in response to a chargeback with this reason code include: A copy of the authorization request that proves you processed a valid chip card transaction with a PIN entry. Fraud Reason Codes Current Reason Code New VCR Reason Code 62(2) 10. This refers to the software program that controls the operating system and critical functions of the contactless payment terminal. 10. S. The first two digits indicate what category the reason code falls under: 10 for Fraud, 11 for Authorization, 12 for Processing Errors, and 13 for Customer Disputes. The Stakes: Ignoring reason codes can lead you to confuse valid chargebacks for problematic ones. AT Authorization Noncompliance. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. As the US market migrates to EMV chip, the fraud threat from criminals placing skimming devices on, or in, attended and unattended point-of–sale (POS) devices for the purpose of collecting payment card information, including PIN numbers, increases. until 1 October 2017. This claim strongly suggests that the merchant processed a stolen card on a payment. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2 – EMV Liability Shift Non-Counterfeit Fraud 10 . ; Resources. Be aware that Cartes Bancaires chargebacks with reason code 45 are not defendable. In some cases, banks must wait a specific amount of time before issuing a chargeback. Reason Code – 13. ISD pinpoints and evaluates specific chargebacks by their source rather than their reason code. They are provided to the. 3 Other Fraud – Card Present Environment 83(1) 10. Chargeback reason code 10. The merchant can choose whether or not the reason makes sense and. Reason Code – 10. 2 : Declined Authorization :. EMV: No. This is an independent consortium drawing its name from the three card brands—Europay, Mastercard, and Visa—that first launched the technology. If you want a more thorough explanation of a given reason code, you can find it in our reason code lookup tool. The third digit indicates the specific reason within that category. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. FR4 Immediate Chargeback Program. Chargeback reason code 10. This list was generated 5/4/2022. These reason codes are a standardized list of reasons that a customer and/or their bank may file credit card chargebacks. Mastercard Chargeback Reason Code 71: Disputed Amount. For most merchants, the EMV liability shift took place in 2015. The new codes, which can be found in our reason code guide, start with a two-digit number indicating which of Visa's four dispute categories it falls into: 10 — Fraud; 11 — Authorization; 12 — Processing Errors; 13 — Consumer Disputes; The Visa Claims. Indicates whether the Europay, MasterCard, and Visa (EMV) data was submitted with the payment data. Additionally, tools like EMV chips and tokenization can provide further security. ”. Mastercard Chargeback Reason Code 73: Duplicate Transaction. POS entry mode, card service code and terminal entry capability (TEC). 2. Once filed, the merchant generally has 20. Does EMV apply to Card Not Present(CNP) transactions? 10. 3 – Other Fraud. • Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. 4. Chargeback Reason Codes and Descriptions. Q. The old-fashioned way of determining the root causes of your chargebacks involves comparing. 10. 4854 Cardholder Dispute—Not Elsewhere Classified (U. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. Reason Code 02. This code indicates the merchant made a swiped or keyed transaction with a counterfeit card rather than scanning the EMV chip. Major card networks including Visa, MasterCard, Discover and American Express have different reason code systems. 10. This reason code covers chargebacks related to the EMV liability shift, which leaves merchants liable for fraudulent transactions in which the card had an EMV chip, but the merchant processed the transaction without using it. 05. 76 - Incorrect Currency or Transaction Code or * Domestic Processing Violation. 1 EMV Liability Shift Counterfeit Fraud 81(3) 10. Last updated: October 15, 2019 . Custom Fields:. American Express Chargebacks / Disputes. Chargeback Reason Codes Visa. American Express encourages merchants to upgrade to EMV or chip-enabled POS. reasonable and that the transaction did not exceed this amount range. EMV. The list of chargeback reason codes in this article is organized by card brand and type of dispute. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Write customer-friendly policies. Obtain your complete guide toward and new Visa reason codes, including all the detailed information, chargeback type limits, and other important informations you necessity. ”. Furthermore, this reason code does not apply to chip and EMV PIN transactions if a chip card is PIN-preferring, but the chip terminal is not. Chargeback Reason Codes The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Fraud. transactions with a CPD before 1 October 2017. is not 100 percent chip-enabled has brought up many questions about new chargeback reason codes, when to charge back, if a chargeback is valid, and how to mitigate. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. This is is a 2- to 4-digit alphanumeric code meant to identify the reason for the dispute. The chargeback reverses a money transfer from the consumer's bank account, line of credit, or credit card. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. 4 – Other Fraud-Card Absent Environment. Steps to Prevention. Always process cards using the magnetic stripe or EMV chip—manual keying should only be used in an emergency. So the company has more incentive to side with customer during cardholder disputes. The data is tokenized, meaning that substitute, one-time-use data is transmitted in place of the valid card information. Reason Code 10. 74 – Late Presentment: 30 – Services Not Provided or Merchandise Not Received 81 - Fraud – Card Present Environment; 71 – Declined Authorization 76 - Incorrect Currency or Trans-The customer’s identity could then be verified with a signature, an ID, or a ZIP code. EMV: A standard relating to integrated circuit cards, point-of-sale terminals and automated teller machines, set by Europay, MasterCard and Visa (EMV). Hence, she disputes the merchant under the Reason Code 71: Declined Authorization. Chargeback reason code 4871 has to do with whether or not the merchant in question has installed and is using terminals that can accept EMV or “chip” payment cards. Once filed, the merchant generally has 20. 2 – Declined Authorization 11 . Chargebacks can be a costly part of accepting card payments and entail administrative. 4:. 4853 Cardholder Dispute. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. The terminal action codes are in Table 122 of the 4. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from cardHere are some tips on how to prevent MasterCard Reason Code 4870 chargebacks: 1. Reason codes are important to help merchants address recurring. 13. Select a tab to see the possible reason codes for each dispute event category, divided by scheme. Train your staff to process and handle card-present transactions properly. R13 No Reply. Reference these when rebutting cardholder disputes at your small business. Reason codes for the chargeback with detailed explanation of what it means, how to dispute the chargeback, and how to avoid future disputes. Technically that’s true; the chip itself cannot be cloned. As the technology is advancing, payment options such as virtual cards, EMV, and. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. Euro MasterCard Visa (EMV) uses chip card based technology. How can merchants prevent code 73 chargebacks?. 2 EMV Liability Shift Non-Counterfeit Fraud: Mastercard: 4870 - Chip Liability Shift 4871 - Chip/PIN Liability Shift: Discover: UA05 - Fraud Chip Card Counterfeit 4871 - Fraud Chip and Pin Transaction:Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. The reason code indicates what justification the customer gave when they disputed the charge. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Updated over a week ago. P01 – Unassigned Card Number. Both EFM and ECM measure compliance at the MID level. Visa Chargeback Reason Code 10. 1 - EMV Liability Shift Counterfeit Fraud Chargeback Reason Codes / Visa / 10. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. 1 EMV Liability Shift 10. Equally, U. Train your staff to process and handle card-present transactions properly. 2 – Incorrect Transaction CodePrinceton Junction, N. Paymentology will submit the chargeback using the appropriate chargeback reason code. Once filed, the merchant generally has 20. Provide exemplary customer service. The customer regrets their purchase. 2 – EMV Liability Shift Non-Counterfeit Fraud: 120 days. It could be a PIN or signature. Remember, you are 100% liable for EMV payments related chargebacks if you don’t adopt the technology. Payments Forum (formerly the EMV Migration Forum) webinar, “EMV Chargeback Best. Typically, a fraudster clones a credit card by using a skimmer device or by copying stolen credentials purchased on the dark web. | The Right to Reason Codes. Each of the major card networks—American Express, Discover, MasterCard, and Visa—has its own specific. 10. S. Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. Respond to invalid disputes. J. What Are the Different Chargeback Reason Codes? There are over 100 chargeback reason codes. Chargeback reason code 10. A chargeback reason code is a number that helps to inform a hotel why a chargeback was filed. A CSC is a three or four digit number printed (not embossed) on a credit card. EMV (so called because it was developed by EuroPay, Mastercard, and Visa) cards create a unique encrypted code for each transaction. But there are conditions under reason code 85 (Travel and entertainment transactions), where the. Without EMV technology, fraud chargebacks are going to increase over the coming years. Stay tuned for more on that and the importance of EMV in preventing chargebacks. American Express Merchant Official Documentation. Cost. 8 — Original Credit Transaction Not Accepted. 1 EMV Liability Shift Counterfeit Fraud 81 (1) 10. Since October 1, 2015, merchants accepting card present (CP) transactions that are not equipped with an EMV card reader. These reason codes are divided into three categories depending on the supposed cause of a chargeback: consumer disputes, processing error, or fraud. S. The code is used to help verify buyers during a card-not-present transaction. Corresponding Retrieval Reference Numbers mapped for the same Card Number and ARN in Chargeback application. Understanding chargeback reason codes is one of the most essential parts of effective chargeback management. 3 – Other Fraud – Card-Present Environment. Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. F30 F31 EMV Counterfeit Point of Interaction Error* Duplicate Processing Merged with new RC 34 0 Transaction amount differs Merged with new RC. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions ontransactions with a CPD before 1 October 2017. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. Chargeback Reason. it may also be due to no EMV compliance and/or falling back on. Get of Visa’s current reason codes were condensed into four key groupings: fraud, authorization errors, processing fault, and my disputes. Chargeback reason American Express reason code Discover reason code Visa reason code Mastercard reason code; Card wasn't present at the time of transaction: F29: UA01: 10. What is Mastercard chargeback reason code 4807? Mastercard chargeback reason code 4807 falls under the “Authorization” category. Chargeback Reason Code 62—Counterfeit fraud pertains to the EMV liability shift. If the merchant can provide documentation that the EMV chip was read—and that all of that data was transmitted to Visa—a reversal may be possible. Please see the below “cheat sheet” for the new 4 byte reason codes. 1 — EMV Liability Shift Counterfeit Fraud. S. It is associated with a chargeback reason code, and it is specific per Card Scheme. The code is now considered obsolete; Account Number Not on File chargebacks should be filed under reason code 4808. 1 – EMV Liability Shift Counterfeit Fraud: 120 days. the cardholder’s claim Mastercard has eliminated the Chargeback rights and hopefully find a resolution that does not reason code 4863 “Cardholder Does Not require a chargeback. 1 – Late Presentment 12 . A chargeback reason code. Your chargeback response must include at least one of the following items: If the purchase was a card-not-present transaction, provide proof the dispute is invalid. Use standard authorization criteria with Issuer - not eligible for chargebacks: 1: CAVV failed verification (authentication) - Issuer approves authorization:. While the updates have been published, they do not go into effect until Oct. A chargeback reason code may display a chargeback related to fraud, processing errors, consumer disputes, or a variety of other reasons. Code 4870 chargebacks usually occur when a fraudster with a cloned credit card either targets a merchant with POS terminals that can't read EMV chips or convinces a merchant to swipe the card rather than scan it. A chargeback is a transaction that is disputed by a cardholder or issuer. It’s just what it sounds like—the reason they’re fighting the charges. Merchants are liable for any fraudulent activities that happen after swiping a customer’s EMV card (instead of processing a chip and pin transaction). 5 Card security code examples: CSC, CID, CVC or CVC2, CVV or CVV2, PCSC Reason Code 10. 65 percent chargeback ratio. A chargeback happens when a customer requests for a transaction to be. Fraud brings big costs to small businesses. This is now an obsolete reason code, and issuers have been instructed to use code 4808 instead. 4 spec (Section 8. and the implementation of payment network counterfeit and lost/stolen fraud liability shifts, chargeback reason codes were established for (1) counterfeit, and (2) lost/stolen EMV chip card transactions covered by those chip liability shifts. issuers must not initiate chargebacks for any AFD or ATM transactions outside the U. It could be a PIN or signature. , August 2, 2016 – With the U. • EMV chip-enabled acceptance devices/applications are deployed, including in-person POS retail devices, unattended terminals (including ATMs and AFDs), kiosks and vending machines, and. EMV Liability Shift Non-Counterfeit Fraud : 11. Feel free to submit topic suggestions, questions or requests for advice to: win@chargebackgurus. These codes can help a merchant with an inquiry or chargeback reversal. Developed by Arcot Systems and Visa, this technology supports improved transmission security, and it has been adopted and. EMVCo will manage the standard and license it royalty-free. F31:. Chargeback Reason Codes > Chip Liability Shift > Issuer Chargeback > Chip Liability Shift Program for Domestic and Intraregional Transactions Chapter 5—Compliance Case Filing Incorporated the changes announced in “AN 1677—Revised Standards—Questionable10. The chargeback reason code provides distinctive information about the dispute category to both the acquirer and the merchant to help resolve the dispute. As you can see above, VISA breaks things down in a manner that helps banks and merchants alike know exactly why a. 10. You can retry the transaction up to two times within 30 days of the original authorization date. The shorthand description is “Warning Bulletin File. 6. Managing chargebacks, cardholder disputes, copy requests and chargeback reason. Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. Always submit an authorization request, no matter the transaction amount. To Visa chargeback reason codes user underwent one large overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. Digital marketing firm Juniper Research predicted that the use of QR codes for electronic payments in the US will increase by 240% from 2020 to 2025. 03. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is. A CVV2 code is a 3-digit code located on the back of a Visa credit, debit, or prepaid card. Discover Chargeback Reason Codes Explained. 3 Other Fraud: Card-Present Environment / Condition; 10. 10. What are reason codes?. You can also view your latest chargebacks. No. Equally, U. Most commonly the payer is a consumer. The cardholder claims the payment activity was fraudulent and blames it on the merchant’s EMV terminal. Come find us at the Traffic & Conversion Summit to learn more about our #EMV #3DS solution or just to link up!. Always use the correct cardholder verification method—signature, PIN, etc. 1 - Card Recovery Bulletin; 11. 2 – Incorrect Transaction CodePrinceton Junction, N. Your comprehensive guide to chargeback reason codes, transaction modifiers, time limits, and compelling evidence for the four major card brands. The major card networks (Visa, Mastercard, Discover, and American Express) established these codes to clearly identify the reason a chargeback was requested. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. Removed these Discover Chargeback Codes: AL, CA, IC, IS, NC, SV, U03, UNR. 02. S. The following chargeback reason codes are related to EMV: Visa: 10. Standard – allows 100 chargebacks and a 0. 3 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. These reason codes are a standardized list of reasons that a customer and/or their bank may file credit card chargebacks. whichever is greater to initiate the dispute. 81 - Fraudulent Transaction: Card Present Environment. Reason code 1120 (Decline Authorization) and 1130 (No Authorization) –Issuers may initiate chargebacks when proper authorization has not been obtained for credit returns; Reason Codes 1010 (EMV Liability Shift Counterfeit Fraud) and 1030 (Other Fraud –Card Present Environment) –Visa will allow acquirers to provide additional types. A few other common reason codes for Visa include late presentment; non-receipt of cash from ATM; invalid data; EMV liability shift non-counterfeit fraud; no authorization; canceled merchandise and fraud related to stolen cards on the card recovery bulletin. If you have already processed a refund for the transaction in question, provide. 1. chargeback for Reason Code 62 or Interlink Reason Code 2462 for amounts up to $25. It accepts payments for the merchant through the payment processor and credit network and. “The fact that the U. linkedin. 4 Other Fraud – Card Absent Environment 93(1) 10. Counterfeit liability shift likely chargeback outcome table Goods / Services Damaged or Defective. Yes, card skimming is still a concern. EMV Liability Shift Counterfeit Fraud. Nevertheless, some merchants see cryptocurrency as safer and less volatile than a payment system that allows chargebacks. , Aug. Almost all customers make purchases online from time to time, and these days even physical retailers may process. The description, missing imprint, is a reference to the. Merchants must have a process in place to respond to these requests in a timely fashion. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. Learn about the different chargeback reason codes and what they mean. pdf), Text File (. By the same token,. Category 10: Fraud. What is a chargeback. In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. txt) or read online for free. This code applies when a. You should place a Code 10 call when. That should certainly tell us something about how chargebacks are perceived, and how. Other Ineligible Transactions Under Reason Code 62, Condition 2 . Is there a difference between chip-PIN and chip-signature transactions?. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or. 57 - Transaction Not Permitted to Cardholder. RuPay Card holder Dispute Chargeback Reason Codes: 1) Retrieval Request Reasons and Reason Codes A dispute or chargeback retrieval request is a request from a cardholder to the card issuer for a copy of the original transaction receipt. 2 - EMV Liability Shift Non-Counterfeit Fraud. S. Of course, these safeguards were easy to defeat if you had a stolen card. Additionally, Amex uses a fifth "Miscellaneous" category. The actual underlying cause of this chargeback is. Generally speaking, cardholders have 120 days from the transaction date to file a chargeback. 1 — EMV. Dispute network reason codes categorization . S. 3 Fraud – Card-Present Environment. 10. Visa Chargeback Reason Codes. 4808 Authorization-Related Chargeback. They made a transaction with a counterfeit card at a non-EMV terminal instead of using a chip reader that can detect fraud. Let's take a look at what merchants need to know about QR code payments. Reason Code Reason Description; 45:. Other Fraud—Card Present Environment. ”. Jan 2020_Chargeback Reason Code Encyclopedia - Free download as PDF File (. Now the cardholder claims the purchase. Additionally, Amex uses a fifth "Miscellaneous" category. Some card networks will include “transaction modifiers” with the reason code. Chargebacks. Changes to Chargeback Reason Codes The current list of 22 Visa chargeback reason codes will be replaced with new values and grouped into four new. In connection with the migration to EMV in the U. 65 fee for uploading scanned documents. 0 transactions after the program activation date. Chargeback. Payments Forum (formerly. 1 Category Fraud. Other Fraud—Card Absent Environment. The Authorization chargeback reason codings system underwent a major overhaul on April 2018 as part of their new Visa Claims Decision (VCR) initiative. This is an arguable chargeback code because a merchant. Amex uses the same four main categories as Visa to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. 60. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. To support the payments ecosystem in realizing the full benefits of Visa Secure EMV® 3-D Secure (3DS) authentication, the Visa Secure Program will be updated with the following changes:. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. . The shorthand description is “EMV Liability Shift Counterfeit Fraud. Your chargeback response must include at least one of the following items: Proof the transaction was authorized and the valid card was not an EMV chip card. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. The Visa 10. Princeton Junction, N. The following Visa chargeback code maps are organized by category, as defined by Visa. Thanks for following the Chargeback Gurus blog. It's easy to see why many merchants are reluctant to do business in a currency that can change value so quickly. For example, 10. Equally, U. Amex uses the same four main categories as Visa to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. Card Number:. Chargeback Reason Codes List for Visa. Steps to Prevention. Take a manual or electronic imprint of every card-present transaction. The reason for this is that each AFD is a complex machine with a built-in card terminal. 4853 – Cardholder Dispute – Credit Not Processed. ” The use of this reason code indicates that.